We are a full service
HOLIDAY RENTAL & Property Management Agency in Moraira
Sit back, Relax & let us do all the hard work for you
Property management in moraira
Property Management
We’re here to make sure your house is well maintained and checked while you are away. We offer bi-monthly property checks and we are available 7/7 for emergencies.
Professional Photography
Great pictures are the key to high occupancy. We work with a professional interior photographer and we stage your house to make sure the pictures are eye catching.
Rental Portals
We work with the leading rental software on the market. We connect to all major rental platforms as well as niche websites. This is key to ensure high occupancy for your villa.
Multilingual Customer Care
Our HMR team welcomes clients from all over the world in English, Spanish, French and German.
Local SEO
We invest a lot of time and resources in improving our SEO to make sure we rank higher than other agencies and websites. This enables us to get more than 70% of our bookings directly through our website.
Social Media
At HMR Holidays we work hard to build strong social media strategies and engage potential clients from all over the world with carefully selected pictures and powerful branding.
average days of occupancy/villa/year
% of direct bookings through HMR
years in the rental business
% of Repeat Guests in 2024
Matterport scans available for all our properties
At HMR Holidays, we know first impressions matter.
That’s why we offer professional Matterport 3D virtual tours to showcase your holiday rental in the best possible light. With a Matterport scan, potential guests can explore every corner of your property from the comfort of their home, providing an immersive experience that static photos simply can’t match.
Not only does this cutting-edge technology boost the appeal of your property, but it also builds trust by offering transparency, giving guests confidence in their booking decision.
OUR HMR HOLIDAYS TEAM
Matthew BuTTERFIELD
Rental Manager
Iain Roche
Managing Director – Owner
Léonie Gremillet – Roche
Marketing, Web and Social Media – Owner
Why we are different
Here at HMR Holidays we don’t believe in quick fixes and empty promises.
We’re deliberately small in order to maintain a quality of service for both owners and guests. We carefully select our new rental properties and only accept a couple of applications every year to make sure all properties meet our quality requirements. Our team is looking to build durable relationships with our owners, based on mutual trust and collaboration. After more than 18 years of renting properties in Moraira, most of our owners are now close friends.
What does this mean ? Our team knows all our properties inside out and offers a service that goes beyond what a regular 9to5 agency can offer.
We are a web-based company but we meet all our clients directly at the properties and we are available 7/7 for any emergencies. We go beyond just offering holiday rentals in Moraira, we personally advise our guests to make sure they enjoy an unforgettable holiday.
Thanks to that special “HMR Holidays” touch, 54% of our bookings in 2024 are from repeat guests.
WHO DO WE WORK WITH ?
PROPERTY MANAGMENT IN MORAIRA – F.A.Q
What are the requirements to sign up with HMR Holidays ?
We are looking for modern, well maintained properties in Moraira, available for a minimum of 8 weeks during peek season (June-July-August – September).
We are looking for well maintained and decorated properties with decent furniture and beds, good quality appliances and a little “special” touch” that will make them stand out. What we value, above all, is the care owners put into their properties and their willingness to invest in their property to improve our guest’s experience.
Some of our basic requirements :
- Air conditioning (at least in all the bedrooms) is a MUST, as most guests won’t even consider a house without A/C.
- Wifi : free and unlimited Internet
- Only Detached villas with private pools – We are not taking on townhouses/semi-detached properties on communities and apartments.
- Furniture and beds need to be of good quality
- We cannot rent properties which have active building sites in close proximities
Which documents and licences are necessary to let my house ?
Please check our article about tourism legislation in Valencia : HERE
You have no offices, will this affect bookings ?
We decided to close our offices because the vast majority of our clients was finding us online rather than through our offices.
We are now investing the resources we used to spend on our office, on improving our website, social media strategies, and SEO ranking. Not having a physical office has in no way affected negatively our bookings, quite the contrary. Regarding check-ins, most of our guests actually prefer meeting directly at the property rather than having to pick up the keys at our offices. We have an emergency number available 24/7 if they have any issues.
Can I block dates for personal use during the rental season ?
When will I get payed my rental income ?
For most bookings, you will receive your rental income 4 weeks before the guest’s arrival. For bookings received via Airbnb and Tripadvisor and in some cases Booking.com, where the rental portal holds the money until the guest’s arrival, you will be paid 3 days after the client’s check-in.
Do I need special home insurance to cover holiday rentals ?
You will need a home and content insurance to cover holiday rentals.
Are there any essential steps to get my rental ready ?
All rental properties must have :
- Garden and Pool services ( we can recommend companies if needed)
- Cutlery and plates to cover the property’s maximum occupancy x 2 – Same goes for cups and glasses.
- Kettle and Coffee machine (preferably capsules)
- Washing Machine and Iron
- Minimum 4 sets of keys ( 2 for clients, 1 for us, 1 for cleaners)
- Duvets for all beds if you are renting from October to May (we will provide linen)
- Good quality pillows ( 1 per guest is a minimum, 2 per guest is usually appreciated)
- The house needs to be well stocked with cleaning supplies for guests. Basic cooking essentials (oil/salt etc) is also a plus.
- Mattress protectors marked with the name of the property
- Enough hangers in the wardrobes ( we recommend getting matching wooden hangers)
- UK and Spanish TV as a minimum
- Enough sunbeds or outdoor seating for all the guests
- Parasols (we don’t recommed supllying expensive parasols are they are prone to breakage)
Do I need to take pictures of my property ?
We will arrange a professional photo shoot of your property with a specialized photographer. These photoshoots are expensive so we need to make sure the property is looking its best, we will help you present and stage the house.
We will own the rights to the pictures unless you choose to pay for them.
What tools and methods will you use to advertise my property ?
We work with Avantio, the leading rental software on the market which enables us to have high quality connections to all major rental platforms. This is a very powerful tool but it does come at a higher cost than most softwares on the market.
What does this mean ? We enjoy better ranking on online rental platforms and reach more potential clients. This translates into higher occupancy for your property. We also work with niche websites in France and Northern Europe to attract more customers.
How can I be sure my property is rented to the right people ?
We do not allow groups of people under 25 and large celebrations. We also refuse to provide extra beds in our properties to make sure the villas are not hosting more guests than they can.
We are in contact with the guests before they arrive and will cancel the booking if we don’t feel comfortable about renting them your property. All guests are now required by law to provide their passport information, which will be communicated to the local Guardia Civil. We meet them directly at the house and will require all passports. This helps control who is renting the property and informing guests on how to use the house.
We are lucky to work with a high percentage of returning clients, booking with HMR year after year. This means building relationships with respectful clients who look after your property.
Are linen and towels provided for guests ?
Yes, we will provide hotel quality linen and towels for all our guests. This is paid by the guests, not the owner. We do ask our owners to provide duvets if they are renting the property from September to the end of April. Mattress and pillow protectors are also a must.
If something gets damaged...who pays for it ?
Our personal insurance policy covers us for damages in the properties up to 200€. We will replace broken parasols, small kitchen appliances, cushions, glasses etc if damaged by guests.
Owners do however have to accept that using and renting a house comes with a reasonable amount of wear and tear. We recommend putting away objects with a high financial or emotional value.
It is extremely rare to have damages caused by guests for more than 200€ but this should be covered by your home insurance.
Can use your services but also advertise the villa myself ?
Unfortunately no, we work on a strict exclusive, non-compete contract. Of course, you are free to host friends and family but you won’t be able to advertise your house yourself on rental platforms. This avoids confusion for potential bookers, double bookings etc.
If we do our job well, you won’t need it 😉
Do you manage the house when it isn't rented ?
We do offer different management packs on top of our rental services.
- OPTION 1 : Choosing to have your house fully managed means we will be on call to help resolve issues throughout the year, regardless of if the villa is rented or not. This is a great option for owners who live abroad and need someone to check and maintain the house throughout the year.
- OPTION 2 : If you don’t want us to fully manage the house, please keep in mind that we will only manage issues etc when we have renters in the villa. You will be responsible to carry out the maintenance for the house throughout the year. This is a good option for owners who live in the property during the winter months.
We offer key holding services as well as monthly or bi-monthly property checks. We will also coordinate necessary repairs and plumber/gardeners etc
To know more about our management services, please send us a message.
From Our HMR Owners
“As an owner of two properties in Moraira, I have worked with HMR Holidays for over 9 years now. I have always found them to be reliable, helpful, informative and most importantly willing to respond at short notice when things need sorting! They have supported my aim of renting my villa at the right price, to the right people and for the right amount of weeks”
“We engaged HMR as our property agents and they provided a full service of property advice and purchase support during every stage of the Spanish legal process. The advice on income and pricing, together with maintenance and renovation has been invaluable and we continue to feel like we are in very experienced and reliable hands. It has been an absolute pleasure dealing with HMR Holidays and they continue to go above and beyond that expected ”
Ready to rent your property with us?
Let’s schedule a casual chat to see if we would be a good fit !
Call Iain, Léonie or Matthew : 0034.627.84.83.57
Email : info@hmrvillas.com